Thank you for shopping with us! We aim to ensure that your orders are delivered quickly and efficiently. Please review our shipping and delivery policy below:
1. Processing Time
All orders are processed within [15-30 business days] (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
2. Shipping Rates & Estimates
Shipping charges for your order will be calculated and displayed at checkout. We offer various shipping options, including:
- Standard Shipping: Estimated delivery in [7–10 business days]
- Express Shipping: Estimated delivery in [2–3 business days]
- International Shipping: Delivery times vary by destination
Note: Delays may occur during high-volume periods or due to postal service issues beyond our control.
3. Order Tracking
Once your order has shipped, you will receive an email notification with a tracking number. You can track your package directly through the carrier’s website.
4. Shipping Locations
We currently ship to [list of countries or “domestically and internationally”]. If your location is not available at checkout, please contact us for support.
5. Customs, Duties & Taxes
For international orders, your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. [Your Company Name] is not responsible for these charges if they are applied and are your responsibility as the customer.
6. Lost or Damaged Packages
We are not liable for any products damaged or lost during shipping. If your order arrives damaged, please contact the shipment carrier or our support team directly to file a claim. Please save all packaging materials and damaged goods before filing a claim.
7. Contact Us
If you have any questions or concerns regarding your shipping or delivery, feel free to contact us at:
